Last update: January 01, 2026

Introduction
Nos Online Store Namibia, trading as BuyNamib (CC2020/08109), values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online store in Namibia, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not access the Site.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name, email address, phone number, billing and shipping addresses, payment information.

• Account credentials if you create an account on BuyNamib.

b. Non-Personal Information:

• Browser type, IP address, device type, operating system, pages visited, and time spent on our Site.

• Cookies, web beacons, and similar tracking technologies for improving user experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including payment processing and delivery.

• Communicate with you regarding your account, orders, promotions, or updates.

• Improve our website, products, and services.

• Detect and prevent fraudulent transactions and ensure security.

• Comply with legal obligations.

3. Sharing Your Information

We respect your privacy and do not sell your information. We may share your information in the following limited circumstances:

• Service Providers: We may share information with third-party service providers who help us operate our business, such as payment gateways, delivery services, and IT support.

• Legal Requirements: When required by law, regulation, or legal process.

• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but some features of the Site may not function properly without them.

5. Security of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no online platform or method of transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.

• Request the deletion of your personal information, subject to legal or contractual obligations.

• Opt-out of receiving promotional emails or communications.

To exercise these rights, please contact us at the email provided below.

7. Children’s Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated version will be posted on this page with the “Effective Date” updated.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

BuyNamib (CC2020/08109)
Email: [email protected]
Phone: +264852224944