Last updated : January 01, 2026

BuyNamib.com, aims to ensure customer satisfaction with all purchases. Certain products or services may be eligible for returns, as set by the respective sellers. All returns are subject to the general BuyNamib Return Policy.

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1. BuyNamib In-House Products

For products sold directly by BuyNamib (“In-House Products”), refunds are limited to a maximum of 7 days after purchase. Vendor store return policies must fall within this 7-day window.

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2. Eligibility for Returns

To be eligible for a return:

• Goods must be purchased within the last 7 days.

• Goods must be in their original packaging and unused.

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3. Non-Returnable Items

The following items cannot be returned:

• Customized or personalized goods.

• Perishable or rapidly deteriorating goods.

• Goods unsealed after delivery that cannot be returned for health or hygiene reasons.

• Goods inseparably mixed with other items.

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4. Refunds

• Only regular-priced items are eligible for a refund.

• Items purchased on sale cannot be refunded.

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5. Return Process

• Customers are responsible for the cost and risk of returning items.

• All return requests must be submitted via email to [email protected] before returning goods.

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6. Additional Notes

• Returns for vendor store products are governed by the seller’s policy, but must comply with the 7-day limit.

• BuyNamib.com reserves the right to refuse returns that do not meet these conditions.